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Knowledge base
FAQ
FAQ First Time Builder's Guide
1
Beginner's Guide: How to build a PC in a Fractal case
Product overview
32
Refine
Era 2
Mood
North XL
North
View all 32
FAQ General
23
Flex 2 PCI 4.0 Vertical Riser Bracket: Compatibility with Fractal cases
Fractal Design Case Super-Guide
My accessory kit with all my mounting hardware is missing / Where is my accessory kit?
My case didn't come with the I/O shield shown in the manual
Difference in tint levels between tempered glass versions
View all 23
FAQ Refine
5
Refine Assembly Guide
Refine setup/functions
Refine Dimensions, Adjustability, & Recommended User Size
Refine Cleaning Instructions & Maintenance
Refine Serial and Model Number Location
FAQ Era 2
5
Era 2 bottom panel removal
Era 2 CPU Cooler/GPU Support
Era 2 Radiator support
Era 2 Cable Management Tips
Era 2 2.5" Drive Support
FAQ Mood
7
Mood AIO compatibility
Mood GPU compatibility
Mood CPU cooler compatibility
Mood PSU compatibility & cable management
Mood 2.5" & 3.5" drive installation
View all 7
FAQ North XL
5
North XL Water-cooling radiator compatibility
North XL GPU compatibility
North PSU compatibility
North XL HDD/SSD installation
North XL fan compatibility and fan hub
FAQ North
5
North HDD/SSD Installation
North PSU Compatibility
North Radiator Compatibility
North GPU Compatibility
North Fan Hub "Missing"
FAQ Terra
6
Terra CPU cooler/GPU support
Terra spine adjustment
Terra PSU installation
Terra radiator support
Terra SSD installation
View all 6
FAQ Pop
6
Pop HDD/SSD installation
Pop radiator support
Pop GPU maximum length
Pop RGB controller
Pop Top radiator bracket installation
View all 6
FAQ Pop Mini
5
Pop Mini HDD/SSD installation
Pop Mini RGB controller
Pop Mini radiator support
Pop Mini GPU maximum length
Pop Mini top radiator bracket installation
FAQ Pop XL
4
Pop XL HDD/SSD installation
Pop XL radiator support
Pop XL GPU maximum length
Pop XL RGB controller
FAQ Ridge
3
Ridge radiator options
Ridge GPU Installation & information
Ridge convert to horizontal mounting
FAQ Focus 2
5
Focus 2 Radiator Compatibility
Focus 2 Maximum GPU length
Focus 2 RGB Controller
Focus 2 3.5" Drive Installation
Focus 2 2.5" Drive Installation
FAQ Torrent Compact
3
Torrent Compact radiator compatibility
GPU Support Bracket installation Torrent Compact
Maximum GPU Length Torrent Compact
FAQ Torrent Nano
3
Torrent Nano radiator compatibility
GPU Support Bracket installation Torrent Nano
Maximum GPU length Torrent Nano
FAQ Torrent
5
Torrent radiator support
Torrent 420mm AIO Examples
Torrent GPU Bracket installation
Torrent max GPU length
Torrent Fan Hub information
FAQ Define 7/XL & Meshify 2/XL
14
Define 7/XL & Meshify 2/XL : How many accessories do I need to get to install the maximum amount of storage drives in my case?
How To: Define 7 / 7 XL Filter Removal
How To: Define 7/XL Multibracket Flexibility * Also Meshify 2/XL
How to: Define 7/XL & Meshify 2/XL Internal Layout Conversion
How To: Define 7 / 7 XL Solid to Ventilated Top Panel Swap
View all 14
FAQ Define R6
9
Can the Connect D1 fit on any Fractal Design cases other than the Define R6?
How To: Install Connect D1 USB Type C on Define R6
Define R6 E-ATX, SSI CEB, SSI EEB motherboard support
How To: Define R6 - Front Door Reversal
How To: Define R6 - Top Radiator Bracket Removal
View all 9
Meshify 2 Lite
4
Meshify 2 Lite radiator support
Meshify 2 Lite GPU support
Meshify 2 Lite RGB GPU support
Meshify 2/Lite RGB - RGB-controller
Meshify 2 Compact Lite/ Lite RGB
4
Meshify 2 Compact RGB/Lite RGB Controller
Meshify 2 Compact Lite / Lite RGB HDD/SSD Installation
Meshify 2 Compact Lite / Lite RGB radiator compatibility
Meshify 2 Compact Lite / Lite RGB GPU length
FAQ Celsius
8
Celsius and Celsius+ Compatibility Chart with Current Fractal Design Cases
Is my Celsius units Intel bracket supposed to be loose on the back?
Celsius S24 Product Measurements
Celsius S36 Product Measurements
Celsius+ Product Dimensions
View all 8
FAQ Meshify Series
4
How To Guide: Meshify Series Front Filter Removal
Will my graphics card fit in the Meshify C or Meshify C Mini with a radiator installed in the front?
Will the color front filters for the Meshify C fit on the Meshify S2?
Will the Define R6 side panels fit on the Meshify S2?
Prisma Fans
2
Adjust R1 RGB Controller Specs
Connecting the Prisma AL fans to a motherboard
FAQ Lumen
2
Lumen compatibility chart with cases
Lumen manual
FAQ Arc Series
3
Arc Series: What's the difference between Arc Midi and Arc Midi R2?
Arc Midi R2: What the space available for water cooling in the front?
Arc XL: What is the space available for water cooling in the front?
FAQ Core Series
87
Core x300 / x500: Differences
Core 500: Remove top cover
Core 500: Install the Power Supply
Core 500: Install I/O panel
Core 500: Prepare the Motherboard
View all 87
FAQ Define Series
74
Define R5: Radiator Compatibility Chart
Define R5: Water Cooling Radiator Options
Define R5: How to remove the top ModuVents™ (Jonas edition)
Define S: Where is my accessory kit?
Define R4: What size radiator will fit in the top panel?
View all 74
FAQ Node Series
48
Node 202: Ion SFX Support
Node 804: Water Cooling Radiator Options
Node 804: How many HDD's can I fit in the Node 804?
Node 804: Graphics Card Limitations
Node 804: Detailed Dimensions of Front Panel (in mm)
View all 48
FAQ Power Supplies
9
Fractal PSU cable compatibility
Noisy power supply / Mechanical noise / Fan noise / Coil whine
Trouble shooting / Computer does not start
What’s the warranty on the power supplies?
Power supply: DC connectors
View all 9
FAQ Fans
2
Silent Series R2: How do I mount the fans using the rubber screws?
Silent Series R2: What is the power drawn by your fans?
FAQ Kelvin Series
15
Kelvin AM4 bracket
Kelvin faulty pump
Kelvin Series: Compatibility sheet for Fractal cases
Kelvin Series: Thermal Cooling Performance
Kelvin Series: Troubleshooting high temperatures and noise
View all 15
Product manuals
Manuals Pop Series
3
Pop Air & Silent User Guide
Pop XL User Guide
Pop Mini User Guide
Manual Torrent Series
3
Torrent User Guide
Torrent Compact User Guide
Torrent Nano User Guide
Manual Ridge Series
1
Ridge User Guide
Manuals Celsius Series
3
Celsius+ S24, S28,& S36 Dynamic/Prisma Product Manual
Celsius S24 Product Manual Version 2
Celsius S36 Product Manual Version 2
Manuals Define Series
14
Define 7 Compact User Guide
Define 7 User Guide
Define 7 XL User Guide
Define S2 Product Manual
Define R6 Product Manual
View all 14
Manuals Focus Series
2
Focus G Product Manual
Focus G Mini Product Manual
Manuals Meshify Series
7
Meshify 2 Compact User Guide
Meshify 2 User Guide
Meshify 2 XL User Guide
Meshify C Product Manual
Meshify C Mini Manual
View all 7
Manuals Node Series
4
Node 202 Product Manual
Node 304 Product Manual
Node 605 Product Manual
Node 804 Product Manual
Manuals Power Supplies
7
Ion SFX-L Gold User Guide
Ion+ Platinum User Guide
Edison M Product Manual
Integra M Product Manual
Newton R3 Product Manual
View all 7
Manuals Core Series
12
Core 500 Product Manual
Core 1100 Product Manual
Core 1300 Product Manual
Core 1500 Product Manual
Core 2300 Product Manual
View all 12
Manuals Arc Series
5
Arc Mini Product Manual
Arc Mini R2 Product Manual
Arc Midi Product Manual
Arc Midi R2 Product Manual
Arc XL Product Manual
Manuals Kelvin Series
3
Kelvin T12 Product Manual
Kelvin S24 Product Manual
Kelvin S36 Product Manual
Product videos
Product Video(s) Arc Series
6
Arc XL Q&A - Now with Bacon!
Arc XL Walkthrough
Arc XL Showreel
Arc Mini R2 Walkthrough
Arc Midi R2 Liquid Cooling
View all 6
Product Video(s) Core Series
6
Core 500 Showreel
The Difference between Core x3 and Core x5 Series
Core 1100 Overview
Core 1300 Overview
Core 2300 Overview
View all 6
Product Video(s) Define Series
15
Define S2 Showreel
Define R6 Showreel
Define C Series Showreel
Define R5 Showreel
Fractal Design Define R5 - Silence Redefined
View all 15
Product Video(s) Kelvin Series
1
Kelvin Series Showreel
Product Video(s) Node Series
4
Node 804 - Designed to Adapt
Node 804 Showreel
Node 304 Showreel
Node 202 Showreel
Product Video(s) Fans
1
Fractal Design Venturi Fan Showreel
Product Video(s) Power Supplies
2
Edison M Series Power Supply
Integra M Series Power Supply
Product Video(s) Celsius Series
1
Celsius Series Showreel
Product Video(s) Focus Series
1
Focus G Series Showreel
Product Video(s) Meshify Series
1
Meshify C Showreel
How-to videos
Meshify 2 Compact
3
How to: Meshify 2 Compact Front Panel Removal
How to: Meshify 2 Compact Filter Removal
How to: Meshift 2 Compact Radiator Top Bracket Removal
Define 7 Compact
3
How to: Define 7 Compact Filter removal
How to: Define 7 Compact Retention clip replacement (ball catchers)
How to: Define 7 Compact Front I/O replacement
Meshify 2 / Meshify 2 XL
6
How to: Meshify 2/XL Drive Cage Relocation
How To: Meshify 2/XL Tempered Glass Panel Transit Lock
How to: Meshify 2/XL Radiator Bracket
How to: Meshify 2/XL Front Panel Removal
How to: Meshify 2/XL Filter Removal
View all 6
Define 7 / Define 7 XL
6
How to: Define 7 / Define 7 XL Filter Removal
How to: Define 7 / Define 7 XL Solid to Ventilated Top Panel Swap
How to: Define 7 / Define 7 XL Multibracket Flexibility
How To: Define 7 / Define 7 XL Top Radiator Bracket Removal
How to: Define 7 / Define 7 XL Internal Layout Conversion
View all 6
Define R6
6
How To: Define R6 - Front Door Reversal
How To: Define R6 - Radiator Bracket Removal
How To: Define R6 - Top Radiator Installation
How To: Define R6 - Install Connect D1 USB Type C Connector
How To: Define R6 - Convert from Standard to Open Layout
View all 6
Define S2/S2 Vision
3
How to: Define S2 - Reservoir Installation
How To: Define S2 Vision - PSU Shroud Plate Removal
How To: Define S2 Vision - Top Panel Swap
Era
7
How To: Era - Filter Removal
How to: Era - Changing top panels
How to: Era - SFX Power Supply Install
How to: Era - SSD or HDD Drive Install
How to: Era - Remove Drive Cage from PSU Mount
View all 7
Vector RS
3
How To: Vector RS - Top Panel Change
How to - Vector RS - Filter Removal
How To - Vector RS - Open Layout Conversion
Celsius Series
5
How to: Celsius+ AMD Socket Installation
How to - Celsius+ Assembly
How to: Celsius Series AMD Install
How to: Celsius Series Intel Install
How to: Celsius S36 Cable Routing
Define Series
1
How To: Define S - Install Accessory TG Panel
Core Series
2
Core 1000 I/O removal
Core 3000 I/O removal
Node Series
1
Node 304 Front I/O Replacement
F.A.Q test
Meshify C
0
Information
Updates
5
Updated Lumen units now available (12-16)
Replacement units on their way (11-16)
Updated Lumen units now in production (11-02)
An update regarding our work to address the issues with Lumen (10-13)
Manufacturing issues with our Lumen AIO-series affecting CPU-temperatures (09-30)
FAQ
3
Who is eligible for a replacement unit?
Does this issue affect other AIOs?
What are the consequences of the issue – does it affect my system?
How-to
3
How-to: Verify my version number
How-to: Check my CPU temperature
How-to: Check my Serial Number
RMA FAQ
RMA
0
Form download
Form Download
1
RMA Form Download
Information:
Updates
4
Kits arriving (12-01)
Lumen kits on the way (11-29)
Celsius and Celsius+ kits on the way (11-15)
Lumen, Celsius and Celsius+ with LGA 1700 (11-04)
FAQ
1
When can I expect to get my upgrade kit?
How-to
3
How to: Lumen retention bracket installation
How to: Celsius and Celsius+ retention bracket installation
How-to: Check my serial number
Info
FAQ
0
Recycling & disposal
Recycling & disposal
40
Recycling & disposal - overview
Core series - recycling & disposal information
Define C / Define Mini C - recycling & disposal information
Define R5 / Define R6 - recycling & disposal information
Define S / Define S2 / Define S2 Vision - recycling & disposal information
View all 40