FAQ Scape

Scape headset troubleshooting
Microphone not working Flip the microphone down or press the mute-button to unmute. Check your system's sound settings and select "Scape Microp...
Wed, 18 Jun, 2025 at 2:24 PM
Scape - Change log
This page is empty because there hasn't been any post-launch firmware updates. Once there is, you will find information about it here.
Wed, 18 Jun, 2025 at 2:07 PM
Scape - Update headset
When there are firmware updates available for the Scape, you will find it on the Scape product card in the Adjust Pro Web Application: For each firmwa...
Wed, 18 Jun, 2025 at 2:17 PM
Scape - Headset displays as offline
The headset displays as offline in the Adjust Pro web application when the dongle is connected to the application, but the headset is not detected.  Ma...
Wed, 18 Jun, 2025 at 2:17 PM
Scape - Audio & Equalizer
By visiting the Adjust Pro web application and connecting your headset to it, you are able to change the RGB on the ear cups and create your own audio prof...
Wed, 18 Jun, 2025 at 3:48 PM
Scape - Dongle re-pairing
In this article you will find a guide for how to pair Scape to the dongle in the event it's accidentally lost pairing or when replacing the existing don...
Wed, 18 Jun, 2025 at 2:17 PM
Scape - Walkthrough
This article provides you with specifications, deep-dives, and a general walkthrough of the Scape headset. Scape specifications Battery life (RGB o...
Wed, 18 Jun, 2025 at 2:17 PM
Scape Quick Start Guide
Make sure the Dongle is connected to the charging stand and connect the included cable to the bottom of the charging stand and into a USB-A port on your PC:...
Wed, 18 Jun, 2025 at 2:07 PM