FAQ General

Everything that is not directly connected to a family of cases or power supplies.

The polarity on my magnets are switched. What do I do?
The magnets are pretty easy to switch. If you remove the front panel you should be able to pop out the magnet and flip it over. Most of the time it will sta...
Wed, 11 Jun, 2014 at 2:44 PM
Spare part shop
We apologize that the spare part shop previously run by a 3rd party partner is no longer in operation. Please contact the Fractal support team by submitting...
Tue, 1 Nov, 2022 at 10:09 AM
AM5 Support for Fractal watercoolers
AMD has confirmed that all AM5 motherboards will still use AM4 mounting hardware. So all of our coolers that have AM4 support are also compatible with AM5. ...
Thu, 29 Sep, 2022 at 4:48 PM