FAQ General
Everything that is not directly connected to a family of cases or power supplies.
We understand why it would be nice to get advance product plans for Fractal Design (and all companies for that matter).
However, all of us here at ...
Thu, 28 Aug, 2014 at 7:33 AM
The serial number is usually found on the bottom of the case or on the outside of the retail box. It looks like this 1234RTL0123456789 or 1234FD01234567890....
Tue, 29 Dec, 2015 at 3:56 PM
There are two differences between the Black and Blackout models of our cases. One is the color of the accents on the inside of the case. For example, th...
Thu, 10 Dec, 2020 at 11:33 AM
SATA fan controller
MOLEX fan controller
PCI Bracket fan controller
Tue, 9 Jun, 2015 at 10:26 AM
If all the fans connected to the integrated fan controller only spin at low speed, it seems that the fans are supplied only with 5V. This may happen if the ...
Thu, 3 Jul, 2014 at 8:38 AM
What kind of information do you have on customers? We only have the data you provide yourself when you contact us. Your e-mail address is one, which is ess...
Fri, 15 May, 2020 at 12:06 PM
Most of our cases have small arrows on the power/reset switch connectors: This arrow indicates the positive side of the connector.
Tue, 10 Dec, 2024 at 8:33 AM
The integrated fan controller rating is 15W in total, there is only one channel.
The one channel is then shared by the three fans. The combined wattage ...
Wed, 15 Oct, 2014 at 8:56 AM
If all the fans connected to the integrated fan controller only spin at full speed, no matter setting, it seems that the fans are supplied only with 12V. Th...
Mon, 6 Oct, 2014 at 10:18 AM
The product developers chose to remove the adapter plate in the new cases since most products supply their own and our recent data has shown a very few numb...
Tue, 9 Sep, 2014 at 10:01 AM